General Replacement Policy

The following general replacement policy is applicable to all items sold on our website or by depositing amount in our bank account or any other bank account linked with Radix Classes as informed by management:
1. In general, an item may be eligible for replacement within 7 days from dispatch date or 3 days from receiving date from your end, if it fulfills one or more of the following conditions:

  • Was delivered in a physically damaged condition
  • Is different from what was ordered
  • Is not working on your computer/laptop

2. All items must be returned in their original condition in the original box/packaging as delivered to you within 7 days from dispatched date or 3 days from receiving date from your end.

3. There will be no refund and only replacement of items sold